With 200 installations in 24 countries, ITyX is among the internationally renowned providers of AI software (Artificial Intelligence) for the automation of text-based customer inquiries. On basis of modern AI processes, ITyX software captures, analyzes, classifys, extracts, validates, routes and processes incoming messages (web, app, email, letter, chat, social media) largely automatically. Bosch, Commerz Direkservice, DEVK, Generali, HUK Coburg, IKEA, Samsung, UniCredit all rely on ITyX software.